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Delivery Information


Welcome to our Delivery Information page, where we strive to provide you with a seamless and transparent delivery experience. Please take a moment to review our frequently asked questions (FAQs) to ensure a smooth delivery process.


  1. Can my order be left with a neighbor?

    • Yes, our courier may attempt to deliver your order to a neighbor, but this is contingent upon specific instructions provided during the purchase.
  2. Can my order be left in my porch, shed, garage, etc.?

    • Unfortunately, we are unable to leave parcels in unsecured locations, as a signature is required as proof of delivery.
  3. Can my order be delivered to a different address other than my billing address?

    • Absolutely! We can deliver to an alternative address or even your workplace for added convenience. Kindly notify us of any address changes before dispatch, as additional postage charges may apply once the item is dispatched.
  4. What if I miss the delivery?

    • In case you miss the first delivery attempt, our courier will leave a card with instructions on how to rearrange delivery for a more convenient date.
  5. How will I know when my order will arrive?

    • Upon dispatch, we will email you the delivery tracking information, allowing you to monitor the delivery status. Additionally, you will receive an email from the corresponding courier providing details about the delivery process.
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